We're searching a driven and passionate Analyst to join our thriving Customer Operations team in Pune. In this role, you will be the first point of communication for our customers via our web chat platform. You'll offer exceptional assistance, addressing a wide range of questions in a timely and efficient manner.
If you have a strong understanding of customer service principles, are comfortable with technology, and possess excellent communication techniques, we encourage you to consider this opportunity.
- Duties include:
- Responding to customer questions via live chat
- Resolving with technical issues and providing product information
- Managing accurate customer records in our platform
- Working with other departments to ensure a seamless journey
Be part of Eclerx as an Inbound Chat Analyst in Pune
Are you enthusiastic about providing excellent customer service? Do you have a knack for interacting with people online? If so, then Eclerx might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll answer their queries, provide support, and ensure a positive customer experience.
At Eclerx, we offer a stimulating work environment where you can develop your skills and contribute in our success. We also provide competitive compensation and benefits packages to ensure our employees are appreciated.
Should you in this exciting opportunity, please submit your resume today!
Customer Support : Remote Chat Support Position at Eclerx Pune
Are you a driven individual with excellent communication skills? Do you excel at helping clients resolve their concerns in a timely and efficient manner? If so, then this challenging Remote Chat Support Position at Eclerx Pune could be the perfect fit for you!
At Eclerx, we are committed to providing world-class customer service. Our department of skilled individuals work together to offer a smooth customer experience.
- As a Customer Operations - Inbound Chat Analyst, you will be responsible for:
- Responding to user questions via live chat in a helpful manner.
- Handling common issues effectively and efficiently.
- Escalating complex issues to the appropriate specialist.
- Ensuring a helpful customer experience.
If you are excited to join our dynamic team and make a positive impact on our customers, we encourage you to apply!
Amazing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)
Eclerx is looking for a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this vital role, you will be the primary liaison for our valued customers, providing top-notch support via live chat. If you have a strong understanding of customer service principles and a ability to handle customer queries effectively, we encourage you to submit your resume!
- As an Inbound Chat Analyst, you will:Serve as the primary point of contact for customers via live chat
- Responsibilities include: Maintaining accurate records of customer interactions
- Qualifications: Strong problem-solving abilities
We offer a dynamic work environment and the opportunity to grow your career in a leading company. Apply today and become part of the here Eclerx team!
Begin Your Career as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect opportunity for you!
At Eclerx Pune, we are dedicated to providing our customers with a seamless experience. As an inbound chat analyst, you will be the first point of contact for our clients, resolving their inquiries in a professional manner.
- Gain valuable experience in the customer service industry
- Develop your communication and problem-solving skills
- Work in a collaborative and supportive team environment
- Be rewarded with competitive compensation and benefits
If you are eager to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.
Associate - Customer Operations: Inbound Chat Role at Eclerx (Pune)
Are you a driven individual with proven customer service skills? Do you enjoy resolving customer inquiries in a fast-paced environment? If so, then this challenging opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.
As an Inbound Chat Associate, you will be the first point of communication for our valued customers, delivering timely and accurate solutions to their inquiries. You will leverage your knowledge to resolve a spectrum of customer issues through our virtual support system.
- Responsibilities include but are not limited to:
- Promptly and professionally responding to inbound chat inquiries
- Identifying and understanding customer needs
- Providing clear and concise solutions to customer problems
- Documenting customer interactions accurately
- Collaborating with other team members to ensure seamless customer service
If you are a customer-focused individual with outstanding communication skills and a commitment to delivering exceptional customer experiences, we encourage you to apply!